A Reader Writes: The Death of the Press Release Won't Happen
By Tom Foremski - October 3, 2007
[I recently received an email from a reader in reference to my infamous post: "Die! Press Release! Die! Die! Die!"]
By Harry Zane
I am retired from a career that began in journalism, turned to PR, then to marketing, and finally to consulting. And I agree wholeheartedly with what you said in your column. However, I am astonished that in 2007, PR is still slogging lower and lower into a press-release and press-conference tactical miasma.
I think the media, despite their constant carping about their dislike of press releases, are largely responsible. Many years ago, while working at a major university, I can recall a meeting of journalists and educational PR pros when the biggest complaint was that we PR folks sent out too many press releases. So we cut back, and the first complaints came only weeks later – from reporters, who couldn't understand why we were pitching stories without sending them "press releases."
I recall as well some 25 years ago working at a then major technology firm in Massachusetts when I had to fight endlessly with my peers and executives to keep the self-absorbed, self-unaware nonsense out of press releases. My "reward" was praise from the editor of the biggest industry trade journal. He really liked my releases because, as he said, they were brief and contained "no bullshit."
I took little comfort from his attaboys, however, since he ran unedited the competition's endless column inches of yammering right next to, or well above and ahead of, mine (the longer copy, rather than concise content, better fit his need for lead story layouts), creating the impression to casual readers (most trade journal readers are) that the competition had more to say than my company. Needless to say, this didn't sit well with the puffery-spouting peers and execs I'd just vanquished, either.
The reason, of course, for his actions are entirely explicable. His was a labor-intensive business, and he needed the free copy. Such is the fate of all media today: copy, no matter how untrue, uninformative, or unbecoming the author, trumps solid content.
PR people won't stop creating press releases because PR people, be they consultants, or employees will not stop serving the pleasure of their benighted bosses and clients; most media will continue to take content anywhere they can find it for little or no cost; and reader expectations for something better will continue to spiral downward with the whole sorry mess.
You are obviously a dedicated journalist with healthy amounts of skepticism and ambition. Your idea is sensible, laudable, and intelligent, but I don't see it happening. Ever.
Technorati Tags: die press release, mediasphere, PRWatch
Share with Bit.ly
October 3, 2007 | Permalink | Comment | Category: PR Watch | Subscribe to SVW
- Top Stories:
- Socialbrite: Helping Non-Profits Master Social Tools For Social Change
- The Pressure Is On When Every Company Is Now A Media Company...
- Vinod Khosla: How To Succeed In Silicon Valley By Bumbling And Failing...
- Saturday Post: If You Are In The Path Of A Disruptive Technology You Are Toast - Goodbye Newspaper Companies
- SDForum Garden Party Notes: Vinod Khosla is the Antichrist; Jim Clark has a size problem; Silicon Valley Trophies - Hot women and large yachts...
- Traveling Geeks Trip Next Week ... Join Us In London!
- Bitten and Smitten: Why Journalism Is Like Falling For The Wrong Person
- Year One: The Lessons Of The Intel Insider Media Advisory Program
- UberCEO Survey: CEOs Of Fortune 100 Snub Social Media - None Blog, Only 2 Twitter
- From Big Blue To Big Brown - IBM Launches Green Services In Smart Sewage And Beyond
- Keeping It Real: PR's Real-Time Web Challenge
- A Saturday Post: The Internet Devalues Everything It Touches, Anything That Can Be Digitized
Comments (4)
Tom, I appreciate the discussion and debate you've spawned on this topic over the last couple years. You've sparked some much-needed soul searching among PR practitioners.
My two cents: Press releases will never go away, nor should we wish for them to go away. Instead, what we should wish for is smarter use of press releases, and we should encourage better quality for them as well.
When properly crafted, a good press release serves a valuable public service function by making the story discoverable and findable by the right audience.
A good press release properly encapsulates the key who/what/when/where/why and "why should I care" information that a good journalist needs to write a story.
The biggest problems facing press releases comes down to quality, distribution and usage.
Many press releases are poorly written, and don't contain the information necessary to assist a good journalist in their research. On the distribution side, many ill-informed PR people and corporate publicists don't know how to properly target their releases - they spam their releases to the wrong media.
A possibly even bigger problem I see is on the usage side. Many companies don't understand the proper function of a press release. They think PR = press release - they believe all they have to do is issue a press release and the world will beat a path to their door. Not so. Good PR is a deliberate process of planning, strategy and program execution. A good PR program is composed of multiple ongoing program elements that must be executed consistently over time. Press releases are but one element of a well-executed program.
Posted: October 4, 2007 8:52 AM
Press release over-use is at the heart of the problem. Perhaps B-schools are responsible for PR =s press release, that shipping releases in volume is somehow effective publicity or that a release-a-week (or more) is some sign of a corporate heartbeat demonstrating that something is going on inside the company.
Now we're being told by David Meerman Scott in his "New Rules of Marketing & PR" (not a totally bad book) that more news releases should be created and distributed directly to customers. "Press Release as customer-directed content" that now can ignore traditional media uses. I'm sure that approach will be embraced by news release spammers.
Posted: October 4, 2007 11:00 AM
Tom,
The press release has become a much needed and valuable tool to raise Google page rankings for your blog or website in a quick, easy fashion. You simply post a slew of releases on products, services, announcements, opinions and opines ....et voila! Add up about 20 or 30 links new links to your website. It's not dead it's just repurposed.
Patti
Posted: October 4, 2007 12:06 PM
Tom,
With all due respect to the previous poster, I think viewing press releases as merely a tool to boost page rankings/visibility on Google or Yahoo is exactly the reason why journalists such as yourself are tearing their hair out at the sheer volume and screaming, "Die, die!" A "slew" of anything is less than ideal because the word implies an unmanageably large quantity of something. Press releases should be just that - tools to inform "the press" who cover your company about something significant you've introduced, achieved, etc. Certainly, not all are equally newsworthy, but when a virtual landslide of releases is continually dumped onto the web and into emailboxes, how does one separate the wheat from the chaff? I am also in complete agreement with Mr. Kanzler about the misguidedness of using press releases as a means of customer-direct communications. There are other, better, and frankly, more credible ways to reach your customer than through a constant barrage of announcements!
Posted: October 4, 2007 4:56 PM