14
February
2007
|
07:08 AM
America/Los_Angeles

Zolved: Harvesting the community wisdom of geeks about gizmos

This is a great idea: Zolved.com is growing a community of people and answers to common consumer tech problems. As we get more and more digital gadgets and objects, making them work right, and work collaboratively with all our other gadgets gets to be very challenging.

Quite often people abandon digital gadgets because they are too difficult to learn to operate. This could do a lot to help sell digital products.

Also, Zolved offers a killer feature, it lets you remotely take control of your parent's PC, for example, to help solve problems.

Here is Ratan Tipirneni, Founder and CEO to explain more about his company:


Zolved.com harnesses the knowledge of thousands of consumers who have successfully solved technical problems and directs proven solutions from the knowing to those consumers who need to know.    The power of many individuals is put in service to the needs of one, along with targeted content obtained through vertical searching of industry manufacturers and experts.  

Zolved.com technical experts then filter the content.  The result is the best match between a problem and speedy solution.

If community-based assistance can’t resolve an issue, Zolved.com visitors can receive an answer by stating their problem and receiving an answer from Zolved.com's extended team of worldwide technical experts, or “gurus,” both within the company and the community at large.  

Answers can be immediately available and, if not, a guru will often research the problem and respond with an answer once found.
Local Technical Resources


Zolved.com recognizes that not every problem can be solved remotely online.   For those problems, it provides an extensive list of more than 25,000 local technical resources across the United States that a consumer can easily find, including map access, and contact directly for assistance.

Tired of driving to your parent’s home to solve their latest PC problem?    Resolve it from your own home using free remote control technology available from Zolved.com.    

Take control of your parents’ computer and take care of the issue without taking your car out of the garage.